By Logan Burke, AAE's Executive Director
By Jessica Hendricks, AAE's State Policy Director
The law states: “If you feel that the Utility has violated your rights or is in violation of its Customer Service Regulations, you have the right to participate in the Customer Complaint and Dispute Resolution Process."
The Alliance encourages you to exercise your rights as a ratepayer and take advantage of this dispute resolution process if needed; and as your consumer advocate we're here to help.
The latest vote was postponed after state senators considered shoring up the budget with a natural gas tax.