Category: Entergy New Orleans - Alliance for Affordable Energy

New Orleans City Council approves an increase in electric & gas revenues for Entergy New Orleans

9/12/2023

At the New Orleans City Council's September 7th Regular Meeting Councilmembers unanimously approved Resolution No. R-23-423 authorizing "an agreement in principle related to the 2023 electric and gas formula rate plan (FRP) filings" in Docket UD-18-07. A Formula Rate Plan (FRP) is a ratemaking method in which the utility adjusts its base rates outside of a general rate case. The approved agreement grants Entergy New Orleans an increase of $1.65M in electric revenues and $6.9M in methane revenues.

While this revenue will be collected through a charge on customers bills, electric customers will not experience an increase in their bills because incoming bill credits from a settlement in Federal Energy Regulatory Commission (FERC) docket EL 18-152 (related to the Grand Gulf Nuclear Station) will offset these costs. The average gas customer will see an increase of $4.93 on their monthly bill.

Entergy asks for another rate increase as New Orleanians are struggling to beat the heat

8/23/2023

By Jesse George, AAE's New Orleans Policy Director

On April 28, 2023, Entergy New Orleans (ENO) filed an application with the New Orleans City Council (the Council) for an increase in both electric and gas rates. ENO’s application would see monthly bills for ratepayers who use 1000 kWh per month rise by $3.79 on the electric side and $5.85 on the gas side.

In response to ENO’s application, the Council’s utility advisors have recommended that the Council lower electric bills for the average user by about $0.24 per month, while recommending that gas bills increase by about $4.93 per month.

EFNO Follow-Up Letter to Councilmember JP Morrell

8/17/2023

On August 2, 2023 the Energy Future New Orleans Coalition (EFNO) sent a letter to Councilmember JP Morrell following up on their Thursday, July 20, 2023 meeting to discuss urgent utility matters facing New Orleanians.

Key takeaways from the meeting include Councilmember Morrell's commitments to:

Convening the Arrearage Management Working Group established by Council resolution R-22-143 within 30 days of July 20, 2023.
Moving forward with a decision in docket UD-22-04 pertaining to energy efficiency and demand-side management within 60 days of July 20, 2023.
Holding a hearing regarding the Entergy New Orleans bill dispute process within 60 days of July 20, 2023.

Are you having issues with Entergy New Orleans?

7/13/2023

Entergy New Orleans (ENO) customers with grievances can submit a formal complaint to the New Orleans City Council using the utility complaint form recently added to their website.

As a ratepayer you have the right to “safe and reliable service in accordance with industry standards,” guaranteed to you by the utility Ratepayer Bill of Rights. The Alliance for Affordable Energy and Citizens for Change worked with the New Orleans City Council and ENO to develop this Ratepayer Bill of Rights, and in 2007 the Council codified it into law.

The law states: “If you feel that the Utility has violated your rights or is in violation of its Customer Service Regulations, you have the right to participate in the Customer Complaint and Dispute Resolution Process."

The Alliance encourages you to exercise your rights as a ratepayer and take advantage of this dispute resolution process if needed; and as your consumer advocate we're here to help.

New Reliability Standards for Entergy New Orleans are a First Step Towards Keeping the Lights On

2/15/2023

By Jesse George, AAE New Orleans Policy Director

At a joint meeting of the New Orleans City Council’s Utility, Cable, Telecommunications and Technology (UCTTC) and Climate and Sustainability Committees last week on Wednesday, February 8, the Council adopted minimum electric reliability standards for Entergy New Orleans LLC, making New Orleans the first regulatory jurisdiction in the South to have such standards for an investor-owned utility.

The standards are based on calculations known as System Average Interruption Frequency Index and System Average Interruption Duration Index, or SAIFI and SAIDI. Essentially, these scores together indicate the average number of outages for a utility customer and the average length of time, in minutes, of those outages.

FERC Decision is a Victory for Louisiana Ratepayers

12/29/2022

The Federal Energy Regulatory Commission (FERC) has released a decision siding with the Louisiana Public Service Commission (LPSC) in its dispute against System Energy Resources, Inc. (SERI), a subsidiary of Entergy Corporation (Entergy).

FERC's decision reaffirms regulatory and advocate concerns that Entergy has systematically overcharged ratepayers across the states of Arkansas, Mississippi, and Louisiana for over two decades for costs related to its ownership, and mismanagement, of the Grand Gulf Nuclear Station in Port Gibson, Mississippi.

Energy Smart Should Benefit Those Most in Need

11/2/2022

On September 15, 2022 the New Orleans City Council issued Resolution No. R-22-413, establishing a new docket (UD-22-04) to consider changes to the Energy Smart energy efficiency and conservation program as well as potential Council policy with respect to demand-side management and customer-owned distributed energy resources and energy storage.

The Council is seeking to make the benefits of Energy Smart more accessible to ratepayers and to accelerate the adoption and deployment of energy-saving technologies, including solar and battery storage systems.

The Alliance Calls for Extension of Entergy New Orleans Shutoff Moratorium

10/31/2022

On Friday, October 28, 2022 the Alliance for Affordable Energy and Delta Audubon sent a letter to the New Orleans City Council calling on the Council to extend the service shutoff moratorium for Entergy New Orleans (ENO) residential customers set to expire on Tuesday, November 1.

20,000 accounts are at risk of disconnection. That is, tens of thousands of children and elders who will be left in the cold and the dark on this Council’s watch, unless you act on behalf of your constituents. Telling vulnerable people to rely on ENO’s subpar customer service to apply for a three or four month deferred payment option is not a solution. At best, it is kicking the can down the road, as methane, or natural gas prices remain high and ENO has applied for approximately $170M in costs related to Hurricane Ida that will drive up bills even further.

While the moratorium is set to expire, Entergy New Orleans (ENO) announced on Friday, October 28 that it raised quarterly dividend payments to shareholders by 6%. The City cannot abide any more loss of life due to Entergy’s greed and negligence - justice demands it.

Entergy offered a $588M settlement to end allegations at Grand Gulf. Should Louisiana agree? By Sam Karlin

7/7/2022

Article by Sam Karlin
Originally Published on The Advocate
July 7, 2022

Amid wide-ranging allegations that it soaked ratepayers for inflated costs at its troubled Grand Gulf nuclear power plant, which serves customers in three states, Entergy has struck a settlement with Mississippi, agreeing to refund the state $300 million.

But it’s not yet clear if regulators in Louisiana will opt into the deal, and some officials are skeptical.

The Alliance's take: This plant has been a problem from the jump. Louisianans are owed far more than this pittance and we’re glad to see regulators in the state indicate the same sentiment.

Entergy New Orleans Reliability Judgment

6/14/2022

On Monday, June 13, 2022, Orleans Parish Civil District Court Judge Rachael Johnson issued a ruling from the bench granting Entergy New Orleans’ petition for injunctive relief from a $1M fine that the New Orleans City Council imposed in 2019 as a result of routine reliability issues.

The Council opened docket UD-17-04 in 2017 to investigate Entergy’s decision to defer maintenance and upgrades to its distribution system. The Council, as the utility’s regulator, concluded that Entergy had acted imprudently and penalized the company accordingly. Entergy immediately filed suit for injunctive relief, claiming that the Council had not created reliability standards to which it could be held accountable.

Dues to Industry Trade Associations are getting passed on to ratepayers

3/24/2022

By Jesse George, AAE New Orleans Policy Director

FERC Trade Group Dues Docket

Many electric utilities – including Entergy Louisiana, Entergy New Orleans, CLECO, and SWEPCO in our state – pay dues to industry trade associations such as the Edison Electric Institute.

In many instances, the cost of these dues are passed on to ratepayers in ratemaking proceedings, while the trade associations engage in speech and other activities detrimental to the interests of those same ratepayers.

For instance, Edison Electric Institute Chairman Tom Fanning has publicly denied the reality of climate change caused by human activity, and the organization has lobbied against the regulation of greenhouse gas emissions. For us in Louisiana, the reality of climate change is manifest in the devastation across the southern half of our state, and efforts to hinder the ability of government to combat it are quite literally a threat to our lives.

Solar Rebates: Saving the Planet and Your Pockets

8/2/2019

By Amelia Walley, AAE Economic Analyst Intern

Solar power is clean and sustainable, and though its costs have dropped substantially over the past years, it is still too expensive for some to make the leap. By reducing the initial cost barrier of switching to solar, solar rebates are a great way to incentivize customers to install solar photovoltaic systems.

In order to open the market to a wider array of customers and income levels, rebates have been a successful way to reduce the initial cost barrier.

Entergy’s Misrepresented Outage Data

4/24/2019

By Madeline Thomas, AAE Research & Development Intern

Due to reliability issues with Entergy New Orleans' (ENO) power grid, City Council ordered ENO to share bi-monthly reports detailing every outage in Orleans Parish.

Since June 2017, ENO has been providing Customer Outage Data to City Council, Alliance for Affordable Energy (AAE), and other intervening parties in their Reliability docket (UD-17-04).

After comparing the outages with those reported by the news media, thousands of outages have been uncovered that Entergy failed to record.

actors were paid to 'support' Entergy's gas plant proposal

3/11/2018

Andrew Wiseman was paid $120 to act in support of Entergy's proposed peaking gas power plant.

Entergy wants a Blank Check. New Orleans can’t afford to give it to them.

3/7/2018

Charles Rice sent a letter to council members arguing that the idea of the city council conditioning approval of a gas plant with citizen protections is outrageous. As far as we can tell, he wants to make a risky bet with our money, and he is showing his hand.

To defend or not to defend New Orleans...

1/22/2018

The question to New Orleans City Council members:
Protect NOLA and build a resilient future where the power stays on
OR
Force New Orleanians to pay for over-priced, unnecessary, and dangerous technology- every month, for the next 30 years

LA Utilities ask customers to conserve

1/18/2018

Last night, Louisiana’s utilities asked customers to do something powerful: use less energy.

freezing temps & POWER OUTAGES

12/8/2017

When the weather outside is frightful, but the fire is so delightful, you should probably stay cuddled up around the fire, especially if you’re one of the thousands of Louisianans without power on this 34 degree Friday night.

Entergy's proposed gas plant: All the information, at your fingertips

12/6/2017

Entergy New Orleans wants to you to pay over $210 million dollars over the next 30 years to build a natural gas plant in Michoud. These are the facts, stated by Entergy employees, including the CEO, Charles Rice.

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