​City of New Orleans to Offer Utility Assistance to Eligible Renters in Danger of Service Disconnection

07.29.2022
Bills & Economics
New Orleans City Council
Entergy New Orleans
Consumer Protection

The Mayor’s Office of Housing Policy and Community Development will host a community-based outreach event to provide financial assistance to eligible renters who are at risk of electric or water disconnection.

At the Joe Brown Park Recreational Center located at 5601 Read Blvd. Translators and legal assistance will be available onsite.

Complete the Online Application in Advance

Am I eligable?

Residents who have applied for rental assistance through the City of New Orleans but have not received utility assistance can attend the outreach event.

Please note you MUST have already applied for the City Of New Orleans COVID-19 Rental Assistance Program to be eligible.

This money comes from federal covid rental assistance money, which could be used for BOTH rent and utility assistance. If you have used it for both rent and utility assistance you cannot get it again, BUT if you’ve only used it for rent or not used it at all you can access it now.

​Utility assistance will be fast-tracked for eligible renters that have received disconnect notices. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider. City employees will be onsite to review documentation for past due utility assistance applicants.

Residents are encouraged to complete the online application prior to the event.

Complete the Online Application in Advance

Total Community Action will also be onsite to provide water utility payment assistance
Applicants must provide the following:

The City of New Orleans has provided more than $2.1 million in emergency utility assistance. Approximately 1,440 households have been assisted since the beginning of the pandemic.

View the Mayor's Press Release

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