The City of New Orleans has provided more than $2.1 million in emergency utility assistance. Approximately 1,440 households have been assisted since the beginning of the pandemic.
Residents who have applied for rental assistance through the City of New Orleans but have not received utility assistance can attend the outreach event.
NOTE you must have already applied for the City Of New Orleans COVID-19 Rental Assistance Program. This money comes from federal covid rental assistance money, which could be used for BOTH rent and utility assistance. If you have used it for both rent and utility assistance you cannot get it again, BUT if you’ve only used it for rent or not used it at all you can access it now.
Utility assistance will be fast-tracked for eligible renters that have received disconnect notices. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider. City employees will be onsite to review documentation for past due utility assistance applicants.
Residents are encouraged to complete the online application prior to the event.
Total Community Action will also be onsite to provide residents with water utility payment assistance.
