City of New Orleans to Offer Utility Assistance to Eligible Renters in Danger of Service Disconnection
Originally Published by The Mayor's Office
July 29, 2022
NOTE you must have applied for the City Of New Orleans COVID-19 Rental Assistance Program. This money comes from federal covid rental assistance money, which could be used for BOTH rent and utility assistance. If you have used it for both rent and utility assistance you cannot get it again, BUT if you've only used it for rent or not used it at all you can access it now.
Utility assistance will be fast-tracked for eligible renters that have received disconnect notices. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider.
City employees will be onsite to review documentation for past due utility assistance applicants. Residents are encouraged to complete the online application prior to the event.
Total Community Action will also be onsite to provide residents with water utility payment assistance.
Applicants must provide the following:
The City of New Orleans has provided more than $2.1 million in emergency utility assistance. Approximately 1,440 households have been assisted since the beginning of the pandemic.